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FREQUENTLY ASKED QUESTIONS
If my vehicle frame is damaged, is it a total loss?
If your vehicle frame is damaged, it does not necessarily mean it is a total loss. The extent of the damage and the cost of repairs are crucial factors in determining whether your vehicle is salvageable. Auto repair shops can often perform frame straightening and repair to restore the structural integrity of the vehicle, provided the damage is within the scope of repair and is economically feasible. It's essential to consult with an experienced technician to assess the extent of the damage and receive a professional evaluation of whether your vehicle can be effectively repaired or if it should be considered a total loss.
Can you match my vehicle’s paint color?
Our skilled technicians at these shops can use advanced color-matching technology to analyze your car's current paint and create a custom paint mixture that precisely matches the original color. This service is commonly used for touch-ups, spot repairs, or complete repainting to ensure a seamless finish and maintain the aesthetic appeal of your vehicle.
How long will the repairs to my vehicle take?
The duration of repairs for your vehicle can vary significantly depending on several factors, including the type and extent of damage, the availability of necessary parts, and the workload at the auto repair shop. Minor repairs like oil changes or brake services might take a few hours, while more complex tasks, such as engine or transmission repairs, can take several days or even weeks. Keep in mind that while quick repairs are desirable, it's important to prioritize the quality and thoroughness of the work to ensure your vehicle's safety and performance.
Can I get a ride home when I drop off my vehicle?
We do offer a ride to home or work if it’s 10 miles or less. Our friendly staff will help you, just ask!
How will I know my vehicle is ready?
We will perform quality control checks and, if applicable, test drives to ensure that the repairs were successful, and the vehicle is in safe and proper working condition. We will contact you to inform you that your vehicle is ready for pickup. They will usually reach out through your preferred method of contact, which could be a phone call, text message, or email.We will provide explanations of the work done and any recommendations for ongoing maintenance or future repairs. This is an opportunity for you to ask questions and clarify any concerns.
What forms of payment do you accept?
We accept CASH, DISCOVER, AMERICAN EXPRESS, MASTERCARD, VISA.
What if I can't afford the auto repair services?
Talk to us about our flexible financing options to cover your auto repair needs. Email us at info@calebsgroup.com for more info.
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